PRIVACY POLICY

Effective Date: August 7, 2025

Welcome to PD Winows
We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from visitors to our website and customers who use our house washing services in Tallahassee

This policy has been prepared to help you understand how your 'Personally Identifiable Information' (PII) is handled. PII, as defined in U.S. privacy law, is information that can identify, contact, or locate an individual. Please read carefully to understand how we collect, use, and protect your PII.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services—such as customer service—is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


What Personal Information Do We Collect?

When requesting a quote, scheduling service, or contacting us, you may be asked for your name, email address, phone number, property address, or other details to help us provide service.


When Do We Collect Information?

We collect information when you:

Request a quote or schedule a service.

Fill out a form on our site.

Use live chat or call us.

Provide feedback or reviews.


How Do We Use Your Information?

We may use the information we collect to:

Provide quotes, schedule services, and manage appointments.

Personalize your experience and offer relevant services.

Improve our website, customer service, and operations.

Follow up after correspondence (phone, email, or live chat).

Send service reminders, promotions, and updates via calls, emails, and text messages.


How Do We Protect Your Information?

We use regular malware scanning and secure networks. Personal information is accessible only by authorized personnel and is protected through encryption and Secure Socket Layer (SSL) technology.


Do We Use Cookies?

Yes. Cookies help us:

Remember your preferences.

Improve user experience.

Track site activity to enhance services.

You can disable cookies in your browser settings, though some features may not work as intended.


Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except to comply with the law, enforce site policies, or protect rights, property, or safety.


Third-Party Links

We may link to third-party products or services. These sites have separate privacy policies, and we assume no responsibility for their content or activities.


Your Choices

Access & Update: Contact us anytime to review or update your information.

Opt-Out: Follow unsubscribe instructions in any marketing messages or reply STOP to SMS.

Help: Text HELP for SMS assistance.


Google Services

We may use Google advertising services such as Remarketing, Display Network Reporting, and Demographics Reporting. You can adjust your ad settings via Google Ad Preferences.


California Online Privacy Protection Act (CalOPPA)

We allow anonymous visits to our site and will post any policy updates here. You may update your personal information by emailing, calling, or submitting a request through our contact page.


Children’s Online Privacy Protection Act (COPPA)

We do not market to or knowingly collect information from children under 13.


CAN-SPAM Compliance

We collect email addresses to:

Send information or respond to inquiries.

Send service updates or promotions.

We:

Do not use misleading subjects or emails.

Include our business address.

Honor unsubscribe requests promptly.


Contacting Us
If you have questions about this Privacy Policy, contact us via our website contact page.